Who we are

Founded in 1985, Platinium Group SAM is one of the fastest-growing e-commerce companies in the international market, and is a key player within digital ticketing, marketing and logistics. Our cutting-edge and high-end ticketing technology is used by some of the most recognized sports events in the world. Combined with seamless on-site event logistics, it is praised as the most powerful box office software and comprehensive ticketing system in the industry.

Constantly thriving for evolution and pushing back boundaries, our approach to accessing, managing and interacting with data is the key to our customers’ success. A highly customer-centric approach and passion for simplicity, ease of use and effectiveness drive our Monaco-headquartered company’s global growth, including offices in six countries from Barcelona to Shanghai and serving clients worldwide.

Through Monte Carlo Travel and GPexperiences, our team comprehends long-time expertise in the luxury travel and Formula 1 hospitality business. With our consumer brand Gootickets.com, we also play a dominant role within the brokerage segment in the ticketing industry.

Our Expertise:

Ticketing Technology 100
E-commerce 100
Marketing & CRM 100
Event Logistics 100
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What we believe

Deliver Results

Technology and services to help you meet and beat expectations

We improve and Optimise ROI

Incremental revenue generation, lower cost and higher profits.

Customer Centricity

Deliver a rewarding customer experience that fuels your business growth.

Customer Care Excellence

Effective CRM programs, optimised customer journey and lifecycle.

Innovation

Powerful technology to keep your business ahead of the competition.

Tailored for Success

User-friendly tools, effective data management and customised solutions.

Global Reach

Breaking barriers – Everyone - Everywhere – Anytime.

Worldwide Communication

Multi language / currency, segmentation and channels to access global audiences.
The world of e-commerce can be a challenging place to compete in. Everyday Businesses are faced with decisions to make, strategies to define and actions to implement. At Platinium Group we pride ourselves on being one of best in the business to guide you through every step.

We believe in pioneering approaches that continuously push back the boundaries to fulfil our promise of delivering the very best solutions, service, technology and advice. It is via these numerous working patterns that we transform your challenges into opportunities and set you up for global success. Placing the customer at the heart of our strategy is part of our philosophy to create solutions that will make your business thrive.

We believe in empowering event organisers around the world to achieve their goals by offering sustainable and scalable solutions to serve and satisfy their customers online. In parallel, we strive to deliver rewarding experiences to end-users across the world with the ambition of turning the average consumer to a regular fan.

Audacity, Simplicity, Passion and Excellence are the ethics, which drive our business model. We pride ourselves to honour these values through the promise of driving success and providing meaningful results to our clients.

Our cutting-edge solutions also rely on years of experience in the Ticketing industry. Our know-how covers a wide range of areas including Marketing, E-commerce, Site optimisation and Event Management among others. Our strong commercial and business acumen is the trademark of our talented team, which is ready to help you define and execute your strategy.

Our team lines up experts of the e-commerce, online marketing, and technology development industries, as well as other various areas we cover. The vast years of experience and numerous business backgrounds of our team members are valuable assets under our belt that truly enhance our expertise and allow us to be a high-sought partner beyond our technology.

What we do

Technology

Cutting-edge solutions for your business
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Gootickets

Our Global Brand for Consumers
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Travel

Tailor-made Travel Experiences
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Why Work with Us?

  • Cutting-edge technology and intuitive tools and solutions.
  • Powerful systems with a dedicated back office and optimised UI.
  • Industry experts and e-commerce know-how.
  • Data-driven decision-making based on our analytics tools.
  • CRM solutions and guidance through the full customer journey.
  • Customer-centricity at the heart of every solution we offer.
  • Dedicated Account Managers to deliver a 1-to-1 service.
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